As a Graduate on the 24 month programme you will support the business and learn about the company, products and customers we support. The programme starts with an initial 6 weeks of training on NI products, solutions and approaches. During this time you will have full support from your manager and team leader as well as current graduates on the programme.
You will typically start off your time in Applications Engineering, where you will be helping to deliver support to our customers who are using NI products. This could be telephone or email support and isn’t your standard ‘help desk’ approach – instead we pride ourselves in working in partnership with our customers, acting in a consultative way to understand and advise them utilising out technical knowhow.
In the second step you will start dealing with Inside Sales Activities too. This is a unique insight into how we build up our customer base as well as work with existing customers on their on-going needs and requirements. In this complex role you will be utilising your technical knowledge of NI products and reaching out to customers to help them to find the best solution to their challenging problems.
You will be provided with regular support and ongoing training throughout the ELP programme. A lot of your learning will be on the job training where you will learn key skills in technical pre- and post-sales support as well as understanding customer requirements and developing proofs of concepts with Field Sales. You will also find yourself running and delivering technical seminars and professional training to customers to help them get the best out of our products. There are also Group projects to get involved in which will give you an insight into the products we offer and how they can be used in exciting and innovative ways.
Developing both hard and soft skills ELP programme will provide the foundations to approach any career path within Engineering at National Instruments.